Decision finder result — Customer Support Personalized recommendation

E-commerce support (any channel)

E-commerce order-heavy contexts benefit from Gorgias regardless of channel—integrate chat/email into the e-commerce workflow.

How this works: Based on common constraint patterns, we match you to the operating model and products that typically fit. Verify against your specific requirements.
  • Recommendation: Gorgias

Recommended starting points

Based on your constraints, these products typically fit best. Read each decision brief to confirm pricing behavior and limits match your reality.

Recommended

Gorgias

E-commerce-native support platform with Shopify/BigCommerce integration, order lookup, and refund actions in tickets. Ticket-based pricing: Starter $10/mo (50 tickets), Basic $60 (300), Pro $360 (2,00

Why this recommendation

E-commerce order-heavy contexts benefit from Gorgias regardless of channel—integrate chat/email into the e-commerce workflow.

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