Decision finder result — Customer Support
•
Personalized recommendation
E-commerce ticketing: ticket-based pricing wins
When order tickets dominate and you're on Shopify/BigCommerce, per-ticket pricing scales with volume and native order lookup speeds resolution.
How this works: Based on common constraint patterns, we match you to the operating model and products that typically fit. Verify against your specific requirements.
- Recommendation: Gorgias
Recommended starting points
Based on your constraints, these products typically fit best. Read each decision brief to confirm pricing behavior and limits match your reality.
Recommended
Gorgias
E-commerce-native support platform with Shopify/BigCommerce integration, order lookup, and refund actions in tickets. Ticket-based pricing: Starter $10/mo (50 tickets), Basic $60 (300), Pro $360 (2,00
Why this recommendation
When order tickets dominate and you're on Shopify/BigCommerce, per-ticket pricing scales with volume and native order lookup speeds resolution.