Decision finder result — Customer Support
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Personalized recommendation
Collaborative inbox for multi-touch conversations
When high-context conversations span email, SMS, and social, collaborative inbox workflows beat ticket queues.
How this works: Based on common constraint patterns, we match you to the operating model and products that typically fit. Verify against your specific requirements.
- Recommendation: Front
Recommended starting points
Based on your constraints, these products typically fit best. Read each decision brief to confirm pricing behavior and limits match your reality.
Recommended
Front
Collaborative inbox platform merging email, SMS, social, and chat into shared team inboxes. Starter $19/seat, Growth $59, Scale $99, Premier $229/seat. Built for multi-touch conversations, not ticket
Why this recommendation
When high-context conversations span email, SMS, and social, collaborative inbox workflows beat ticket queues.