Decision finder result — Customer Support
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Personalized recommendation
Chat-first with AI deflection
When live chat drives resolution and you want AI to deflect tickets, conversational platforms win.
How this works: Based on common constraint patterns, we match you to the operating model and products that typically fit. Verify against your specific requirements.
- Recommendation: Intercom
Recommended starting points
Based on your constraints, these products typically fit best. Read each decision brief to confirm pricing behavior and limits match your reality.
Recommended
Intercom
Conversational customer platform with live chat, AI agent (Fin $0.99/resolution), product tours, and proactive messaging. Essential $39/seat, Advanced $99, Expert $139; Fin add-on drives cost at scale
Why this recommendation
When live chat drives resolution and you want AI to deflect tickets, conversational platforms win.