Product overview — CRM
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Medium
Zendesk Sell
Zendesk Sell is a sales CRM that fits support-led orgs or teams already standardized on Zendesk and wanting sales/service adjacency.
Sources linked — see verification below.
Freshness & verification
Who is this best for?
This is the fastest way to decide whether Zendesk Sell is in the right neighborhood.
Best for
- Support-led organizations standardizing on Zendesk
- Teams wanting sales/service adjacency without adopting a full GTM suite
- SMB/midmarket teams prioritizing integration with service workflows
Who should avoid
- You need a full unified GTM suite with strong marketing automation
- You need enterprise-grade platform extensibility and governance
- You need unified lifecycle reporting across marketing + sales + service (without fragmentation risk)
Sources & verification
Pricing and behavioral information comes from public documentation and structured research. When information is incomplete or volatile, we prefer to say so rather than guess.