Alternatives — CRM
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Alternatives to Zendesk Sell
Common alternatives buyers consider, plus the simplest rule for when switching is worth it.
Sources linked — see verification below.
Freshness & verification
Alternatives to Zendesk Sell
HubSpot CRM
Decision brief →
Step-sideways / unified GTM suite
Considered when marketing→pipeline→revenue reporting and lifecycle automation are priorities.
Freshsales
Decision brief →
Step-sideways / SMB CRM
Compared when teams want a simpler CRM operating model without full suite coupling.
Pipedrive
Decision brief →
Step-down / pipeline CRM
Chosen when sales-only pipeline execution is the priority and service stays separate.
Head-to-head comparisons
Zendesk Sell vs Pipedrive →
Teams compare Zendesk Sell and Pipedrive when choosing between a support-adjacent sales CRM and a pipeline-first CRM for SMB sales teams.
Zendesk Sell vs HubSpot CRM →
Support-led teams compare them when deciding whether CRM should live near service (Zendesk) or inside a unified GTM suite (HubSpot).
Next steps
Sources & verification
Pricing and behavioral information comes from public documentation and structured research. When information is incomplete or volatile, we prefer to say so rather than guess.