Alternatives — CRM Switch map

Alternatives to Microsoft Dynamics 365 Sales

Common alternatives buyers consider, plus the simplest rule for when switching is worth it.

Sources linked — see verification below.
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Freshness & verification

Last updated 2026-02-09 Intel generated 2026-02-06 2 sources linked

Alternatives to Microsoft Dynamics 365 Sales

Salesforce Sales Cloud
Decision brief →
Same tier / enterprise CRM platform

Common enterprise shortlist decision where ecosystem alignment and operating model ownership matter most.

HubSpot CRM (Enterprise)
Decision brief →
Step-sideways / suite CRM

Considered when teams want a unified GTM suite and faster adoption versus deeper platform customization.

Step-down / value suite

Evaluated by cost-sensitive teams that still want suite breadth without heavy enterprise platform overhead.

Sources & verification

Pricing and behavioral information comes from public documentation and structured research. When information is incomplete or volatile, we prefer to say so rather than guess.

  1. https://www.microsoft.com/en-us/dynamics-365/products/sales ↗
  2. https://www.microsoft.com/en-us/dynamics-365/pricing ↗